Matthew's Journal

Yes, you're being unreasonable. You're letting them get to you.

They're subcontracted revenue generators. They're paid to bully anyone they can get their hands on. They fundamentally have no authority, but seem to enjoy pretending they do.

You're not being paid to deal with them, and have no reason to have to do so.

Bin the letters unopened. If they phone up, be rude then hang up. If they want to expend effort chasing you, let them. Spend as little effort yourself as you can, which is almost no effort at all. The only, very unlikely, situation they are entitled to impose on you is if they are accompanied with police officers and a search warrant - at which point you show them around and they leave within 15 minutes with nothing to show for it. They have to work extra hard to get there.

Help prove how little value for money they're providing.