(no subject)

posted by [identity profile] deliberateblank.livejournal.com at 07:51pm on 03/11/2008
I'm not convinced - they are not at this point trying to sell anything, but to enforce a pre-existing contractual obligation (albeit not with M), for which the rules are different.

The OFT does have some guidelines on unfair practices of debt collectors:

http://www.oft.gov.uk/advice_and_resources/resource_base/legal/cca/debt-collection
http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

Which this would seem to fall foul of. 2.2.(c), 2.4.(f), 2.7, 2.8.(a,j,k) frex. Well, the terminology may be a bit loose but I think there's an argument that they've breached *something* in there. Note also that the pdf states that those who hire third parties are liable to sanction themselves for breaches committed by those third parties. Investigating the OFT complaints procedure may be a useful next step.
[parent entry] [link] [parent] [reply]
 

(no subject)

posted by [identity profile] mhoulden.livejournal.com at 11:05pm on 03/11/2008
There's also section 40 of the Administration of Justice Act 1970 which is pretty explicit. You can contact West Yorks Trading Standards via http://www.ts.wyjs.org.uk/index.asp?pg=Indexhome.htm.

I've got the Leeds telephone directories here and neither Rapid Forwarding or 1st Locate are in them.
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] sesquipedality.livejournal.com at 11:53pm on 03/11/2008
The Consumer Protection from Unfair Trading Regulations cover businesses whose activities have an effect on consumers. If you look at some of the flow charts in the above document, it appears pretty clear that a customer relationship is not necessary for the regulations to apply. It is enough for a trader to engage in measures that negatively impact consumers, that is members of the public acting in a private capacity.

Of course, the debt collection guidelines also apply, but it's a lot easier to nab them for a clear breach of criminal law than a breach of guildelines. On the other hand, the Regulations don't have a body of case law built up around them yet, but if anything that makes them a slightly scarier stick with which to beat asshole debt collectors with, and indeed I use them to this purpose in my professional life.
[link] [parent] [reply]

October

SunMonTueWedThuFriSat
      1
 
 2
 
 3
 
 4
 
5
 
 6
 
 7
 
 8
 
 9
 
 10
 
 11
 
12
 
 13
 
 14
 
 15
 
 16
 
 17
 
 18
 
19
 
 20
 
 21
 
 22
 
 23
 
 24
 
 25
1
26
 
 27
 
 28
 
 29
 
 30
 
 31